FAQ
🐻 Who's behind all the cuteness at Fluffyz.store?
We’re a cheerful team based in the USA with a passion for everything soft, playful, and irresistibly adorable. Fluffyz.store is your online cuddle shop full of surprises, offering heartwarming plush buddies you won’t find anywhere else.
Can a Fluffy friend travel across the country?
Absolutely! Our plushies love a good adventure. No matter where you are in the United States, we’ll ship your new plush buddy with love and free shipping straight to your door.
🛍️ How do I adopt a Fluffyz plushie?
It’s easy. Pick the plush that steals your heart 💖, click Add to Cart, and complete your adoption at checkout. All prices are listed in USD. You’ll get a confirmation email in no time letting you know your Fluffyz is on its way to its forever home.
💳 How can I pay for my new cuddle buddy?
Cuddles are free… but not here 😉 At Fluffyz.store, you can pay securely using your credit card (Visa, Mastercard, and more).
🚚 How long will it take for my plush friend to arrive?
Our plushies go on a mini adventure before reaching you! On average, delivery takes 3 to 7 business days within the United States. You’ll receive a tracking email as soon as your package ships so you can follow your plushie every step of the way.
🔁 Not in love after all? No worries!
It happens, even to the best of us. You can return your plush within 14 days if it’s not the perfect match. Just email us at contact@fluffyz.store and we’ll take care of it together 💌
📦 Can I track my plush delivery?
Absolutely! As soon as your Fluffyz leaves our warehouse, you’ll get an email with a tracking link. You’ll know exactly when it’s cuddle time 🤗
🛠️ Made a mistake while ordering?
Quick plushies call for quick fixes. Email us right away at contact@fluffyz.store. If your order hasn’t shipped yet, we’ll update it immediately 🧰
💡 Fluffy Extras
Are Fluffyz plushies safe for kids? Yes! Our plushies are ultra-soft, CE-certified, and safe for children aged 3 and up.
Can I wash my plushie? Of course! Gently hand wash it in lukewarm water with a bit of mild soap, then let it air dry. Just like a little spa day 🌸
Can I send a Fluffyz as a gift? Definitely! Just enter the recipient’s address at checkout and we’ll make sure it arrives cutely wrapped and full of love 💝
Are more Fluffy friends coming soon? Always! Follow us on social media or sign up for our newsletter so you never miss a new cuddly arrival 🐰
🧁 Thank you for trusting Fluffyz.store
We hope our plushies bring you as much warmth as we put into choosing them. Still have questions? Don’t hesitate to reach out at contact@fluffyz.store. We’re always happy to help!